Reported List of Service Provider Performance Measures

Means the document which:
(a) is initially provided to Parties, the Panel and the Authority by the Secretary of State, bears the title ‘Reported List of Service Provider Performance Measures’ and identifies itself as being produced for the purposes of Section H13 (Performance Standards and Reporting); and
(b) specifies a number of Service Provider Performance Measures together (in each case) with the applicable Service Level Requirement, Target Service Level, Minimum Service Level and Performance Measurement Period,
as it may be modified from time to time in accordance with Section H13.2 (Service Provider Performance Measures).

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