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DCC Reporting

Introduction

Under the Smart Energy Code (SEC) the DCC is obligated to produce reports for the SEC Panel. The Operations Group (OPSG) is responsible for reviewing these reports and providing an overview and recommendations to the SEC Panel.

The OPSG reviews the Certificate Signing Requests (CSR) and Service Request (SR) Variance reports on Authorised Subscriber and DCC User compliance to forecasting obligations (Section L8.7 & H3.21), and the accuracy of said forecasting (Section L8.9 & H3.24). The OPSG also considers methods to improve the forecasting, with recommendations made to the SEC Panel.

When a high category incident occurs the DCC will produce a Major Incident Report covering any category 1 or 2 incidents encountered in the previous calendar month. The OPSG reviews the accuracy the report, then raises any concerns or recommendations on the categorisation, response plans and enduring solutions to the DCC and the SEC Panel.

 

Certificate Signing Requests (CSR) Forecast Variance Report

The DCC is required to publish a report on the volume of Certificate Signing Requests (CSRs) sent by Authorised Subscribers within a calendar month. The report details the volume of requests received against the monthly forecasted volume provided by Authorised Subscribers.

The report is also required to list Forecast Exceptions in instances where:

  • the number of CSRs sent by any Authorised Subscriber during that month is greater than or equal to 110% of the Authorised Subscriber’s monthly forecast; or
  • no forecast was received from the Authorised Subscriber for the applicable month, but at least one CSR was sent by the Subscriber.

However, the Panel may opt to redact the Forecast Exceptions.

 

Service Request Variance Reporting

The DCC is required to provide the Panel with a monthly report that sets out:

  • the actual number of Service Requests sent against the forecasted volumes; and
  • where there are exceptions; details of the Users whose actual volumes of Service Requests deviated by 10% or greater than their forecasted volumes.

 

DCC Major Incident Reports

The DCC is required to provide the Panel with a report that sets out the details of Major Incidents in a two-stage process.

The first stage is an initial summary report to be sent to the Panel and Operations Group Sub-Committee. This initial report must include the nature, cause and impact (and likely future impact) of the Major Incident.

The second report must be submitted within 20 Working Days following the resolution of the Major Incident. This report is to include:

  • A summary of the incident, actions taken and mitigation;
  • A root cause summary with the actions and measures taken to prevent re-occurrence of such events;
  • Details of the review of the response to the Incident and its effectiveness;
  • Details of Services that were not restored in the Target Resolution Time;
  • Where the Services were not restored and why;
  • Potential impacts on the DCC’s External Costs; and
  • Any failures by involved Parties to comply with the SEC or their Energy License obligations.

The report is reviewed by the Operations Group and any recommendations or commentary provided in a summary report to the Panel.

The Panel will make each report produced available to the other Parties, subject to redactions.

Documents

 

Certificate Signing Requests Variance ReportsService Request Variance Reports DCC Major Incident Report
DCC Major Incident Summary Report INC000000643344
DCC Major Incident Summary Report INC000000629108
DCC Major Incident Summary Report INC000000627085
DCC Major Incident Summary Report INC000000623269
DCC Major Incident Summary Report INC000000595628
DCC Major Incident Review Report INC000000549963
DCC Major Incident Summary Report INC000000549963
DCC Major Incident Review Report INC000000526144
DCC Major Incident Summary Report INC000000526144
DCC Major Incident Review Report INC000000503691
DCC Major Incident Summary Report INC000000503691
DCC Major Incident Review Report INC000000479406
DCC Major Incident Summary Report INC000000479406
DCC Major Incident Review Report INC000000478818
DCC Major Incident Summary Report INC000000478818
DCC Major Incident Review Report INC000000446015
DCC Major Incident Summary Report INC000000446015
DCC Major Incident Review Report INC000000442160
DCC Major Incident Summary Report INC000000442160
DCC Major Incident Review Report INC000000440855
DCC Major Incident Summary Report INC000000440855
DCC Major Incident Review Report INC000000427966
CSR Forecast Variance Report - May 2019 DCC Major Incident Summary Report INC000000427966
CSR Forecast Variance Report - April 2019 Service Request Variance Report - April 2019 DCC Major Incident Review Report INC000000415468
CSR Forecast Variance Report - March 2019 Service Request Variance Report - March 2019 DCC Major Incident Summary Report INC000000415468
CSR Forecast Variance Report - February 2019 Service Request Variance Report - February 2019 DCC Major Incident Review Report INC000000337346
CSR Forecast Variance Report - January 2019 Service Request Variance Report - January 2019 DCC Major Incident Summary Report INC000000337346
CSR Forecast Variance Report - December 2018 Service Request Variance Report - December 2018 OPSG_13_2310 - Major Incident Review Update
CSR Forecast Variance Report - November 2018 Service Request Variance Report - November 2018 DCC Major Incident Review Report INC000000296735
CSR Forecast Variance Report - October 2018 Service Request Variance Report - October 2018 DCC Major Incident Summary Report INC000000296735
CSR Forecast Variance Report - September 2018 Service Request Variance Report - September2018 DCC Major Incident Review Report INC000000300729
CSR Forecast Variance Report - August 2018 Service Request Variance Report - August 2018 DCC Major Incident Summary Report INC000000300729
CSR Forecast Variance Report - July 2018 Service Request Variance Report - July 2018 DCC Major Incident Review Report INC000000294975
CSR Forecast Variance Report - June 2018 Service Request Variance Report - June 2018 DCC Major Incident Summary Report INC000000294975
CSR Forecast Variance Report - May 2018 Service Request Variance Report - May 2018 DCC Major Incident Review Report INC000000184731
CSR Forecast Variance Report - April 2018 Service Request Variance Report - April 2018 DCC Major Incident Summary Report INC000000184731
CSR Forecast Variance Report – March 2018 Service Request Variance Report - March 2018 DCC Major Incident Review Report INC000000187092
CSR Forecast Variance Report - February 2018 Service Request Variance Report - February 2018 DCC Major Incident Summary Report INC000000187092
CSR Forecast Variance Report - January 2018 Service Request Variance Report - January 2018 DCC Major Incident Review Report INC000000419894
CSR Variance Reporting - 2017 Service Request Variance Reporting - 2017 DCC Major Incident Summary INC000000419894

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