Second Refinement Consultation – SECMP0067 Service Request Traffic Management (Closing Date: 3 August 2020)

Second Refinement Consultation – SECMP0067 Service Request Traffic Management

The DCC System has a finite capacity. Even with communication with Service Users to meet forecasted demand and making the most efficient use of the System’s current capacity, it may be unable to cover accidental or unanticipated large bursts of Service Requests. The proposed solution is to define a maximum system capacity, operating threshold and appropriate Service User allocations.

Who should respond?

  • Stakeholders
  • Those interested in SEC Section H ‘DCC Services’, Section AB ‘Service Request Processing Document’ and Section AD ‘DCC User Interface Specification’

Related Documents

Please find the consultation document here.

How to respond

Please use the response form in the consultation document and contact SEC.change@gemserv.com by 5pm 3 August 2020.

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