SEC Parties are invited to participate in the annual Ofgem Code Administrator Performance Survey specifically in relation to the Smart Energy Code (SEC).
Thank you to those who have already responded. The deadline for those who have not yet replied has been extended to 31 May 2019.
Similarly to previous years, Ofgem has commissioned Future Thinking, an independent research agency, to undertake a cross-code survey on the performance of Code Administrators. The main objectives for this survey are to:
- Identify best practice in how the Code Administrators are carrying out their role; and
- Collect research data on the nature of the service, its efficiency and levels of satisfaction, as well as the nature of any issues. The result of last year’s survey is available here.
If you would like further information on this survey, or have any questions, email SECAS@gemserv.com.