Operational Metrics Review
Following approval by the SEC Panel, SECAS has undertaken a project to review and identify improvements to the operational metrics and reports currently defined in the SEC. The project is concerned with the SEC measures, related to the delivery of Services from the DCC.
User Feedback Survey
SECAS have drafted a short survey to understand and identify your priorities as a DCC User, to ensure improvements to the metrics address and reflect the User’s business requirements
How do I respond?
Your feedback is key to the success of the project and the ongoing reporting of operational performance so please do take the time to complete the survey using the following link: Operational Metrics Review – User Feedback Survey
We invite your response by Friday, 13 December 2019.