DP126 Smart meter consumer data access and control

Consumers rely on their Energy Supplier to provide information through the In-Home Display (IHD), which is not an ideal position for consumers to receive impartial advice. Data Communications Company (DCC) Users are required to make privacy and security provisions before they can access consumer’s energy data, however, the DCC does not authenticate DCC Users’ permissions for each individual data request. As a result, those other DCC Users access to consumers energy use data could have issues where data is incorrectly logged or processed, data breaches or consent issues which leads to consumers issues with privacy and security.