SECMP0032 Prioritising Prepayment Customers in No WAN Situations

Proposer Andy Knowles
Lead Analyst SEC Change
Date raised 20/02/2017
StageWithdrawn
Implementation date Unknown
Latest update On 1 June 2022, the Proposer decided to withdraw this modification due to the extremely high costs involved in implementing the Proposed Solution.

What is the issue?

The Proposer believes that a prepayment customers’ ability to effectively manage their energy bills is greatly diminished in the absence of Smart Meter Wide Area Network (SM WAN) coverage, placing them at a disadvantage relative to credit customers. When considering SMETS2+ meter functionality, Unique Transaction Reference Number (UTRN) and physical input capability, there is a very limited range of potential solutions available to Suppliers to support prepayment customers in areas of no SM WAN.

What is the solution?

This modification seeks to introduce a requirement on the DCC to prioritise prepayment customers in no SM WAN situations and to reduce the time frame to achieve SM WAN coverage for those customers from 90 days to 30 days. This modification also seeks to introduce a mechanism for Suppliers to inform the DCC that there is a customer signed up to a prepayment contract at a given location.

Who is impacted?

Large Suppliers
Small Suppliers
DCC

Timeline

20 Feb 2017
Modification Proposal raised
08 Aug 2017
Working Group meeting
18 Apr 2018
to
12 Oct 2018
DCC Preliminary Assessment
25 Oct 2018
Working Group meeting

Modification documents

Issue SEC0009/SECMP0032/SECMP0038 October 2018 Working Group meeting summary
18/12/2018
SECMP0032 Preliminary Assessment
15/10/2018
0808_SECMP0032 - Meeting Headlines
29/08/2017
SECMP0032 - Initial Modification Report
24/04/2017
SECMP0032 - Modification Proposal
20/02/2017
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