This modification was implemented on 25 February 2021 as part of the February 2021 SEC Release. The enhanced reporting did not commence until May 2021, with reporting looking at data from April 2021.
What is the issue?
The Operations Group had found it increasingly difficult to report on the issues highlighted in the Data Communications Company's (DCC's) Performance Measurement Report (PMR). This due to the transparency of reporting and relevance of the measures contained within the PMR.
As a result, the Operations Group commissioned the Operational Metrics Review (OMR) to better understand the DCC’s Performance Measurement Report (PMR) measures, to consider amendments and recommend new reporting metrics. Through workshops and surveys of Users, it is clear that Users want to see reporting that reflects the business processes that the DCC supports, for example, Installation and Commissioning, Billing, and Prepayment top up.
What is the solution?
MP122A will facilitate the changes to the DCC Technical Operations Centre (TOC) and DCC operational processes in order to report on several new and improved metrics recommended in the Operational Metrics Review (OMR), commissioned by the Operations Group. The enhanced reporting will not commence until May 2021, with reporting looking at data from April 2021.
Who is impacted?
DCC
What SEC documents are affected?
Section A 'Definitions and Interpretation'
Section H 'DCC Services'
This is the April 2024 SEC Modifications Working Group meeting, where we will be discussing: MP085B ‘Synchronisation of Smart Meter voltage measurement periods (meters currently installed)’ MP244 ‘Device Alerts
This is the April 2024 SEC Issues Group meeting, where we discussed: PPM continuity plan Please see the meeting summary here: SEC Issues Group Meeting Summary - April 2024 (CLEAR)
This is the May 2024 SEC Modifications Working Group meeting, where we will be discussing: MP235 'Enhanced Meter Data Access for Other Users' Please see the meeting documentation here:
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