MP097 Improving SMETS2 Meter Installs for New Connections
Proposer
David Walsh
Lead Analyst
SEC Change
Date raised
19/11/2019
Stage
Implemented
Implementation date
27 February 2020 (February 2020 SEC Release)
Latest update
Change Board voted to approve this Modification under Self-Governance. The 10 day referal window closed on 5 February 2020. No referrals were received so this Modification will be implemented on 27 February 2020 (February 2020 SEC Release).
What is the issue?
The Electricity Supply Licence states in the case of New Connections (e.g. new houses) the Supplier needs to check there is Wide Area Network (WAN) before attending site to install a smart meter, using the SM WAN Coverage Database. The wording in SEC Appendix H ‘CH Handover Support Materials’ (H3.3) advises that a customer can only raise a Service Management Service Request where there is no postcode. There can be a time delay from the release of a Postcode from the Royal Mail, and the update of the Coverage Database, this can cause a response of 'no premises found' and this scenario is not covered in Appendix H.
The wording in SEC Appendix H ‘CH Handover Support Materials’ (H3.3) advises that a customer can only raise a Service Management Service Request where there is no postcode, the proposed solution aims to clarify that this applies where there is a partial postcode.
This is the April 2024 SEC Modifications Working Group meeting, where we will be discussing: MP085B ‘Synchronisation of Smart Meter voltage measurement periods (meters currently installed)’ MP244 ‘Device Alerts
This is the April 2024 SEC Issues Group meeting, where we discussed: PPM continuity plan Please see the meeting summary here: SEC Issues Group Meeting Summary - April 2024 (CLEAR)
This is the May 2024 SEC Modifications Working Group meeting, where we will be discussing: MP235 'Enhanced Meter Data Access for Other Users' Please see the meeting documentation here:
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