MP252 'Amending the process for Communications Hub returns'

The DCC has noted they are aware of over 65,000 Communications Hubs which are ‘not on the wall’ and are in the possession of non-Responsible Parties. Where the Party in possession is not the Responsible Supplier, they are unable to decommission the Communications Hub or identify the Responsible Supplier due to confidentially clauses in SEC Section M ‘General’.
The Communications Hubs in the Proposer’s (and other non-responsible Parties) possession are taking up space in their warehouses and incurring ever increasing storage costs. The Proposer also noted that where they are unable to meet service level agreement (SLA), there is a financial impact for the Party in possession of the Communications Hub, the Responsible Supplier and indirectly, consumers.

The Proposed Solution will allow any SEC Party to return Communications Hubs to the DCC using the current method via the CSPs. There will be process changes to the DSP and DCC Service Management System (DSMS) with additional validation. This will provide three possible routes for the Communications Hub return records to be created in DSMS. There will be a new DUIS error code associated with SRVs 8.14.3 and 8.14.4, which will require DCC Users to move to the new version of DUIS. DCC Users not on this new version of DUIS will get an overloaded or existing error.