Customer Challenge Group (CCG)

A new Sub-Committee, Customer Challenge Group has been established to strengthen the voice of SEC Parties under the forthcoming ‘ex ante’ model of DCC Price Control.

The main duties of the CCG are to:

• Provide effective challenge and feedback to DCC on its draft Business Plan (prepared under LC 34A of the DCC Licence);
• Provide a view to Ofgem on behalf of the DCC’s customers and consumers to assist Ofgem’s assessment of the DCC’s Price Control submission;
• Monitor the DCC’s delivery of the approved Business Plan; and
• Provide feedback to the DCC and a view to Ofgem on any reopener applications for adjustment to the Allowed Revenue submitted by DCC.