MP116 Service Request Forecasting

Proposer Graeme Liggett
Lead Analyst Bradley Baker
Date raised 18/02/2020
StageRefinement Process
Implementation date Unknown
Latest update This modification was discussed at the July Working Group. The DCC will now further investigate the solution before issuing the Refinement Consultation.

What is the issue?

Currently, for each quarter of the year, DCC Users must submit to the DCC an eight-month forecast of the number of Service Requests that the User anticipates sending. It is believed that each forecast takes an average of two days for each User to complete. These forecasts are intended to assist in managing demand on the DCC User Interface Services. The DCC has raised concern that the accuracy of the forecasts does not meet the level required to produce useful data that will improve the management of demand on the DCC User Interface Services.

What SEC documents are affected?

SEC Section H 'DCC Services'

Timeline

18 Feb 2020
Draft Proposal raised

Modification documents

MP116 Modification Report
18/02/2020
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