|Date raised||16/12/2016||Modifications Path||Path 2 – Authority Determination|
|Current stage||Refinement Process||Overall status||On Hold|
|Proposer name||Andy Knowles||Proposer's organisation||Utilita Energy|
This Modification Proposal seeks to introduce Service Request prioritisation with the rationale that some Service Requests are fundamental to the customer experience of the market and should take priority over other, non-critical Service Requests.
Proposed implementation timetable
Modification Proposal raised: 16 December 2016
Panel considers Initial Modification Report: 13 January 2017
Note: This Modification has been put on hold
- Modification Proposal Raised
- Initial Modification Report
- Refinement Process
- Modification Report
- Change Board Vote
- Modification Decision
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