MP083 Change Coordination

Changes to Users Systems, Devices and processes can have a direct impact on DCC Systems and the overall Smart Metering network. When changes are made to Systems, new Devices are introduced, or updates are made to existing Devices using DCC Systems, there is a risk that these activities may impair the performance of the DCC Total System. And, in extreme cases, there is a possibility that the Services could be disrupted. User-led changes can also have an impact on how the DCC identifies, triages and manages Incidents. There are no obligations in the SEC for DCC Users to provide such information. This means the DCC does not have a full view of changes and the potential impacts they may have on DCC Systems.

The Proposer has been in discussions with customers on how to improve this proposal which has led to a change of approach. The proposer has extended their ongoing trial which they are conducting on their users to assess the support/issues it received.

SEC Section H 'DCC Services'