SECMP 0053: Amend Target Response Times for Service Requests Critical to Installation and Commissioning Processes

Date raised 26/04/2018 Modifications Path Path 2 – Authority Determination
Current stage Refinement Process Overall status Refinement
Refinement? Yes Urgent modification? No
Proposer name Paul Saker Proposer's organisation EDF Energy


This modification proposes to amend Target Response Times (round-trip journeys for Service Requests) where they need to be processed as part of the installation and commissioning of a smart meter.

Proposed implementation timetable

Modification Proposal raised: 23 April 2018

Initial Modification Report presented to Panel: 11 May 2018

Targeted Working Group Consultation: November 2018

Implementation date



  • Modification Proposal Raised
  • Initial Modification Report
  • Refinement Process
  • Modification Report
  • Change Board Vote
  • Modification Decision
SECMP0053 Proposal Form
SECMP0053 Initial Modification Report
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