Following your feedback through channels such as the SECAS customer satisfaction survey and Code Administration Code of Practice (CACoP) survey, we’ve been working hard to improve our services for you.
How?
We are pleased to launch some exciting changes to our website within the next week. Look out for our new ‘Quick Links’ feature, designed to help you find those important pages more quickly. Plus, the modifications pages have undergone a revamp – you’ll see a new layout which features pages with collapsible fields and a more user-friendly design.
The Modifications Process has changed significantly, with the introduction of the Development Stage overseen by the new Change Sub-Committee, improvements to the Refinement Process, and greater involvement by the Change Board. This makes the framework more efficient, and modifications are expected to progress quicker as a result.
We hope that you are enjoying our newsletter on the first and third Thursday of every month. We want to ensure we are telling you what you need to hear and have worked hard to make sure that content is relevant and communicated effectively. Speaking of communication, the Modifications team now provide a weekly Modcast every Friday! They are a great way to get a useful update on all things Mod-related. If you missed last weeks, please see here.
We’d love to know what you think about the new features, and if there are any more enhancements you’d like to see, please get in touch via SECAS@gemserv.com.