TABASC Effectiveness Review questionnaire has been issued – response invited by 11th May 2018

12th April 2018

The Effectiveness Review

The Smart Energy Code (SEC) Sections F1.4 (e), (f) and (g) set out the requirements for the Technical Architecture and Business Architecture Sub-Committee (TABASC), when directed to do so by the Panel, to review the effectiveness of the End-to-End Technical Architecture, Business Architecture and the HAN requirements.

The Effectiveness Review Questionnaire

The TABASC is engaging with SEC Parties and DCC Users, with a focus on operational DCC Users or those undergoing the User Entry Process. The questionnaire findings will help inform whether further investigation is required.

This confidential questionnaire has been issued to SEC Parties. The findings will be shared with the SEC Panel and its Sub-committees only to inform whether further work is required in relation to the effectiveness of the of the Technical Architecture, Business Architecture, HAN requirements and any operational issues affecting the User
experience with the End-to-End processes including those managed and provided by the DCC.

Responding to the Effectiveness Review Questionnaire

The Effectiveness Review questionnaire is being issued online (via the SurveyMonkey platform).

A link to the questionnaire has been issued via email to all SEC Parties. You can also find a link to SurveyMonkey questionnaire below:

TABASC Effectiveness Review Questionnaire

One questionnaire response is requested per organisation. Each organisation response should include feedback from the technical and operational aspects of each organisation.

Please submit a response from your organisation by Close of Play on Friday 11th May 2018.

A reminder to respond will be included in the April 2018 SECAS Newsletter. A reminder email will also be issued a week before the 11th May 2018 response date

Supporting Information

In addition, please find a link below to a zip folder containing:

  • a briefing slide deck, providing further details on the purpose of the Effectiveness Review; and
  • the set of Effectiveness Review questions, that are contained within the online questionnaire.

TABASC Effectiveness Review Briefing Pack and Questions

If you would like more information on the Effectiveness Review and associated questionnaire, please email the SECAS helpdesk (secas@gemserv.com).

Confidentiality

It is recognised that any information you provide may have commercial sensitivity and will be treated in confidence for analysis and any resulting recommendations reported to the Panel. The survey is being undertaken by SECAS on behalf of the TABASC. All information will be treated in confidence.

However, if a DCC User identifies an emerging problem, it might be necessary for the TABASC to obtain further details for clarification. For this reason, the Questionnaire asks for the name of your Organisation and Contact details (for any necessary follow-up activities).

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