Ofgem Smart Meter Rollout Open Letter and Decision on Operational Performance Regime (OPR) Guidance

31 March 2021

Ofgem has published an open letter on the Smart Meter rollout progress, outlining observations on Suppliers’ rollout progress and Ofgem’s expectations regarding Smart Meter regulatory obligations.

Ofgem has also published their Decision on OPR Guidance which sets out the performance levels and values for system performance penalty mechanisms. It also includes Ofgem’s decisions on a transitional year to provide greater certainty to stakeholders around the implementation of the new regime.

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