Ofgem’s Switching Programme is introducing new arrangements for the faster switching of customers. The rules and obligations for switching will be contained in the Retail Energy Code (REC) which will see the creation of the Centralised Switching Service (CSS) to process switching information.
These new arrangements will have an impact on the Smart Energy Code (SEC).
How can I find more information?
We’ve published a web-page providing more information on the consequential changes to the SEC, as well as the proposed draft redlining here.
SECAS encourage any interested Parties to provide us with their comments, thoughts or concerns by 28 August 2019 so we can help address them before the autumn consultation is issued. Please contact us by email at SEC.Change@gemserv.com or by calling 020 7090 7755.